Shree Balaji Padmavati Foundation
End-to-End Digital Transformation & Custom ERP
The Challenge
The Foundation faced critical operational and scalability challenges due to a legacy offline-first model. Manual, fragmented processes caused frequent errors in Seva fulfillment, lack of real-time donation tracking, and limited financial auditability. Existing ERP systems were too generic to handle the Foundation's domain-specific workflows, including donation-linked compliance, ritual scheduling, and integrated donor management. Without proper data tracking, forecasting revenue and ensuring operational reliability was nearly impossible, making the organization heavily dependent on sporadic, physical one-time contributions.
Our Solution
Vuce executed a comprehensive digital transformation by designing and building a fully custom, in-house ERP system from scratch, tailored to the Foundation's unique operational needs. Key innovations included: - Full Operational Visibility: A central dashboard providing real-time tracking of donations, Seva fulfillment, and workflow status, eliminating the operational blind spots. - Automated Receipting Engine: Receipts are automatically generated and sent to donors via WhatsApp and Email, ensuring compliance and reducing administrative overhead. - Recurring Donation System: Implemented a subscription-based recurring donation model, providing predictable revenue streams and financial stability. - Integrated Logistics Automation (In Development): Deep integrations with delivery partners to automatically generate delivery orders for Prasadam, streamlining the digital-to-physical fulfillment pipeline. - Offline Dependency Removal: All critical processes migrated from offline to cloud-based digital workflows, drastically reducing errors and manual intervention. This solution not only optimized day-to-day operations but also empowered the Foundation to scale efficiently, increase donor engagement, and unlock new revenue opportunities.
Results
30% Reduction in Operational Costs through Process Automation
Predictable Monthly Recurring Revenue from Subscriptions
Elimination of Offline Dependency, enabling full digital control
End-to-End Visibility and Data Tracking for Donations and Workflows
Scalable Infrastructure for Future Expansion and Integration